What is Niladrika?

Niladrika is a curated online store that brings you premium products from Odisha — including handcrafted items, spiritual books, wooden idols, bronze & neemwood artifacts, traditional dry foods, and more. All of our products are inspired by Odisha’s rich cultural heritage and craftsmanship.

  • Browse the categories or search for the products you like.

  • Add the desired items to your cart.

  • Once ready, go to the cart and click Checkout.

  • Enter your shipping details, choose a payment method, review your order, and confirm.

  • You will receive an order confirmation email/text after placing the order.

We accept a variety of payment options to make it easy for you, such as:

  • Credit/Debit Cards

  • UPI / Bank Transfers

  • Net Banking

  • Pay-on-Delivery (if available in your area)

Yes — we ship across India. Shipping times and fees vary depending on location and product. For orders within metropolitan areas, delivery will be faster; remote or rural addresses may take longer.

Shipping cost depends on the size, weight, and destination of your order. During checkout, you will see the calculated shipping cost before you place the order. Sometimes we may offer free shipping (or reduced shipping) for orders exceeding a specific order value — keep an eye out for such offers.

  • Processing time (packing & dispatch) generally takes 1-2 business days after your order is confirmed.

  • Shipping time depends on your location — typically 3-7 business days for nearby/familiar routes, perhaps more for distant regions.

Can I cancel or modify my order once placed?

You can request cancellation or modification within a short window after placing the order (usually within 24 hours) before shipping begins, either by call or by emailing us at info@niladrika.shop. Once the order is dispatched, changes or cancellations may not be possible.

  • If products arrive damaged, defective, or not as described, please contact us within 24-48 hours of receipt.

  • We will ask for photos/evidence and arrange for return or replacement.

  • Due to the handcrafted nature of many items (wood, bronze, etc.), slight natural variations are expected and are not considered defects.

Once your order is shipped, you will receive tracking details via email or SMS. You can use that to see estimated delivery dates and current shipping status.

We periodically run promotions, offers, and discounts — especially during festivals or special occasions. Sign up for our newsletter to get the latest deals. Also, keep an eye out on our website & social media for flash sales and exclusive offers.

If something is out of stock, you can:

  • Sign up for notifications so you get emailed when it’s back in stock.

  • Explore similar or related products in that category.

We try to restock popular items as promptly as possible.

  • You can reach us via our Contact Us page, or email info@niladrika.shop/ phone number listed there. We usually respond within 24-48 hours (on business days).